There is something missing from my order!
Can I change my delivery address although my order has been dispatched?
What if I am not home for my delivery?
My parcel is marked as delivered, but I haven’t received it.
Customs & Import Fees
South African Delivery
International Delivery (Outside South Africa)
Can you deliver to PO Box’s?
How can I pay for my order?
This item was on sale previously, can I get it at the sale price?
An item I own is now a lower price, can you refund me the difference?
I want to cancel my order
I want to change my address
I have received a faulty item
You have sent me the wrong item
My order status is ‘canceled’ but I didn’t cancel it
Do Bitcoin Prosper sell through any other websites?
I’ve placed an order but haven’t received a confirmation email
My order status is fulfilled, does that mean it should have been delivered?
I need to return something
Have you received my return yet?
I ordered from one of your South African Stores, how do I make a return?
I’m having trouble with your website
I can’t log into my account!
I have forgotten my password
This function has been disabled for BitCoin Prosper.
WE HAVE DELIVERED OVER 500 ORDERS THIS YEAR! Dismiss