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I’ve placed an order but haven’t received a confirmation email

You’ve placed an order, the money has been debited from your account but you haven’t received your order confirmation email. Has the order been successful?!

 

Not to worry, this usually means that the email you used to place the order may have had a spelling mistake or the email may have gone through to your promotional inbox. Just be sure to check all inboxes through your email account.

 

Send an email or message through to our customer experience team and they’ll be able to locate your order. They’ll simply need the full name and delivery address used to place the order.

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