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My order status is fulfilled, does that mean it should have been delivered?

Status ‘fulfilled’ simply means your order has been packed by our warehouse team and it’s currently on the way to you.

You will receive a shipping confirmation shortly after detailing your tracking information.

If your order has remained unfulfilled for more than 2 working days, please contact us with your order number and a member of the support team will get right on it.

 

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